Privacy Policy
1. Introduction
This Privacy Policy describes how personal data is collected, used, and protected for users interacting with the Liquorificio Palènt website (hereinafter also referred to as “Palènt” or the “Data Controller”). The processing of personal data complies with applicable regulations, including EU Regulation 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.
By using this website, you accept this Privacy Policy.
2. Data Controller
The Data Controller is La Cantina Srl, with its registered office at Via Divisione Cuneense 16, 12023 Caraglio (CN), Italy.
For any inquiries regarding data protection, users can contact the Data Controller at the following email address: shop@palent.it.
3. Types of Data Collected
Liquorificio Palènt collects and processes the following categories of personal data:
• Identification and contact data: Name, surname, email, phone number, shipping, and billing address.
• Browsing data: IP address, device information, cookies (see Cookie Policy).
• Purchase-related data: Purchased products, payment methods, delivery address.
Providing certain data is mandatory to use the requested services (e.g., purchasing products), while other data may be provided voluntarily (e.g., to receive promotional communications).
4. Finalità del Trattamento e Base Giuridica
I dati personali sono trattati per le seguenti finalità:
| Finalità | Base Giuridica |
|---|---|
| Gestione degli ordini, pagamenti e spedizioni | Contract execution (Art. 6.1.b GDPR) |
| Assistenza clienti e gestione delle richieste | Contract execution (Art. 6.1.b GDPR) |
| Adempimento di obblighi fiscali e normativi | Legal obligation (Art. 6.1.c GDPR) |
| Sending promotional communications and newsletters (with prior consent) | User consent (Art. 6.1.a GDPR) |
| Anonymous statistical analysis of website traffic | Legitimate interest (Art. 6.1.f GDPR) |
5. Data Processing Methods and Security
Personal data is processed both electronically and on paper, using appropriate technical and organizational measures to ensure security, integrity, and confidentiality.
6. Data Retention
Personal data will be retained for the time necessary to achieve the purposes for which it was collected and in compliance with applicable laws:
• Purchase and billing data: Stored for 10 years due to tax and accounting obligations.
• Marketing data: Stored until consent is withdrawn.
• Browsing data: Stored for 12 months.
7. Data Sharing and Transfers
Personal data may be shared with:
• Payment and shipping service providers (e.g., Mail Boxes for shipping).
• Tax and legal consultants to fulfill legal obligations.
• Competent authorities in case of legal requirements.
No data will be transferred outside the European Economic Area (EEA).
8. Users’ Rights
Under the GDPR, users have the following rights:
• Right of access (Art. 15 GDPR): Obtain confirmation of data processing and receive a copy of their data.
• Right to rectification (Art. 16 GDPR): Request the correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten") (Art. 17 GDPR): Request data deletion in specific circumstances.
• Right to restriction of processing (Art. 18 GDPR): Request processing suspension in certain cases.
• Right to data portability (Art. 20 GDPR): Receive data in a structured format and transfer it to another controller.
• Right to object (Art. 21 GDPR): Object to processing for legitimate reasons or for direct marketing purposes.
• Right to withdraw consent (Art. 7 GDPR): Withdraw consent at any time.
Requests can be sent via email to [insert privacy email].
If a user believes their personal data is being processed unlawfully, they can file a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
9. Changes to the Privacy Policy
Liquorificio Palènt reserves the right to update this Privacy Policy. Users will be informed of any significant changes.